Before, during, and after your procedure, you will be cared for by skilled and experienced medical professionals.
Wondering when you should arrive, what to bring or how much your out-of-pocket costs might be? Not to worry. We’re here to help you with your next visit.
Preparing for Your Procedure
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Ochsner accepts all major insurances.
Ochsner is a 501(c)3 not-for-profit organization, founded on providing the best patient care, research, and education.
We are one of the country’s largest non-university based academic medical centers.
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Directions and Parking
What should I do before my visit?
Follow all instructions given to you by your provider prior to your procedure, including any individualized fasting requirements and if you need to arrange for someone to accompany you and drive you home.
When should I arrive?
You will be contacted with your arrival time ahead of your procedure date. Visit our website here to view location details and access campus maps.
What do I need to bring?
Have your driver’s license and insurance card handy, as well as a list of your medications (or photos of them).
Where can I find information about my appointment?
See details about your scheduled appointments anytime using MyOchsner, our online patient portal. Visit our website here to view location details and access campus maps.
How do I reschedule?
Manage your appointments online with MyOchsner, chat with an agent online now or call 1-866-624-7637.
What is ePre-Check?
With MyOchsner ePre-Check, you can avoid filling out forms in the waiting room. Go online before your appointment to:
- Answer health questionnaires
- Confirm current medications, allergies and health issues
- Verify your insurance and address information
- Pay your copay
If you complete ePre-Check, please let the front desk staff know when you’ve arrived for your appointment, so they know you’re there.
How can I access ePre-Check?
Login to MyOchsner, select My Appointments and click My Upcoming Appointments. Then, choose your appointment and check-in using the ePre-Check section.
What is the visitor policy?
For the latest visitor policy, visit our website.
Who do I contact if I need assistance while at Ochsner?
The Patient and Provider Advocacy Department is available to answer questions and/or address concerns regarding care received at Ochsner. Please call 1-844-959-HEAR (4327) or use live chat online.
If a situation arises after-hours or on a weekend, the Hospital Administrator on-call can be contacted by calling the Hospital Operator at 1-866-OCHSNER (1-866-624-7637) or use live chat online.
What if I have questions?
We’re here to answer them! Call us at 866-OCHSNER (624-7637) or chat with an agent online now.
Get location specific details to find out where to park and where to check in once you arrive.
FIND USMyOchsner Makes Everything Easier
Schedule Anytime, Anywhere
With MyOchsner, you get access to more appointment times, including evening hours.
Message Your Care Team
The fastest way to reach your care team with questions and concerns, day or night.
Pay Online
Use MyOchsner to pay your bills and view payment history in one convenient place.
View Your Test Results
Receive timely notification of your current test results and easily compare to past results.
LOGIN TO MYOCHSNERBilling and Insurance
Does Ochsner accept my insurance?
Ochsner accepts all major insurances. Please contact your insurance company directly to confirm which procedures and providers are covered under your plan.
Baffled by premiums, deductibles and out-of-pocket maximums? We know that medical bills and health insurance claims can be confusing. But don’t worry — we’ve got your back. Learn more about how insurance works in this short video.
What does my insurance cover?
We’re committed to providing better access to pricing information. You can create a self-service estimate through MyOchsner or you can request a personalized estimate for your upcoming appointment.
What will my appointment cost?
SEE ACCEPTED INSURANCESWATCH THE VIDEOGET AN ESTIMATEEverything You Need to Know for Your Upcoming Procedure